Welcome to SpaceMate Tech, Inc. ("SpaceMate," "Company," "we," "our," or "us"). We appreciate your trust in our services and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, and your rights regarding its use. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and align with Apple's and Google's App Store Privacy Guidelines, including requirements for account deletion, data collection transparency, and tracking disclosures.
We collect, store, share, and use information about you to enhance our services while ensuring privacy and security. The types of data collected include:
Categories of Data Collected:
Registration Data: Information you provide during account registration (e.g., name, email, phone number, authentication details).
Engagement Data: Interactions and communications within the platform.
Usage Data: Browsing behavior, device information, and app analytics.
Payment Data: Information required to process payments securely via trusted third-party providers (e.g., Stripe).
Supplemental Mobile Data: Location data collected with your consent to enhance service functionality.
Tracking Data: With your explicit consent, we may track interactions across apps and websites to personalize content, as required by Apple's AppTrackingTransparency (ATT) framework.
Purpose of Data Collection:
To provide and improve our services.
To personalize user experience and recommendations.
To ensure compliance with security and legal requirements.
Our processing of personal data is based on:
Your consent, which can be withdrawn at any time.
Our contractual obligation to deliver the agreed services.
Compliance with applicable legal requirements.
You have the right to request data deletion, subject to our legal obligations.
In compliance with Apple's App Store guidelines, users have the right to delete their accounts directly within the SpaceMate mobile app. Deleting your account will remove your personal data from our systems, except where retention is legally required. To initiate deletion:
Navigate to Account > Delete My Account
Contact us at [email protected] for assistance if needed.
Our services are intended for individuals aged 18 years or older, with supervised access for minors. We do not knowingly collect data from children under 13 years of age, in accordance with the Children's Online Privacy Protection Act (COPPA).
We may share your data with third parties, always ensuring confidentiality and compliance with Australian privacy laws and Apple's requirements. Data may be shared with:
Hosts and renters to facilitate bookings.
Service providers (payment processors, analytics providers).
Legal authorities, when required by law.
We do not sell your personal data to third parties.
We use cookies, web beacons, and geolocation services to enhance the user experience. We comply with Apple's AppTrackingTransparency (ATT) requirements by requesting user consent before tracking activities across third-party apps and websites.
You have the right to:
Access your personal data.
Request corrections or deletion.
Object to data processing for marketing purposes.
Withdraw consent at any time via the app settings.
We prioritize the security of your personal data by implementing industry-standard security measures to prevent unauthorized access, disclosure, or misuse. This includes:
Encryption of sensitive data.
Regular security audits.
Compliance with Apple's App Store security standards.
Please note that third-party services accessed through our platform (such as payment processors) have their own privacy policies. We recommend reviewing their policies separately.
We retain your personal data only as long as necessary for the identified purposes or as required by law. Upon account deletion, data is removed in accordance with retention policies and regulatory requirements.
We may update this Privacy Policy from time to time. Any changes will be communicated to users via in-app notifications and emails. Continued use of our services after policy changes constitutes acceptance.
For questions, requests, or concerns regarding your data or this Privacy Policy, please contact us at: [email protected]
By using our services, you agree to the terms outlined in this Privacy Policy. We are committed to ensuring your privacy while providing valuable services in compliance with Australian and Apple and Google App Store regulations.
